Terms & Conditions

Introduction

Welcome to Auto Detail Pro (“we,” “us,” “our”). These Terms & Conditions (“T&Cs”) govern your use of our website autodetailproup.com (“Website”) and any detailing services you book through us (collectively, “Services”). By accessing the Website or booking Services, you agree to be bound by these T&Cs.

1. Services & Booking

We offer professional car detailing packages:

  • Basic Wash: Exterior hand wash, wheel cleaning, tire dressing.
  • Pro Detail: All Basic features + clay bar treatment & wax sealant.
  • Premium Detail: All Pro features + ceramic coating & leather conditioning.

To book, you must provide accurate contact and vehicle information. We will confirm availability and pricing via email or phone.

2. Pricing & Payment

Prices are quoted in CAD and are subject to change based on vehicle size, condition, and add-ons. Payment is due in full upon completion of Services, unless otherwise agreed in writing.

3. Cancellations & Rescheduling

You may cancel or reschedule up to 24 hours before your appointment without penalty. Cancellations within 24 hours incur a 50% service fee; no-shows incur a 100% fee.

4. Liability & Warranty

We use industry-standard products and methods. We are not responsible for pre-existing damage or wear. Any issues with workmanship must be reported within 48 hours for correction at no extra charge. Liability is limited to the amount paid for the service.

5. Customer Obligations

You must remove all personal items and valuables from the vehicle before service. We are not liable for loss or damage to items left in the car.

6. Intellectual Property

All content on the Website—text, images, graphics—is our property or licensed to us. You may not reproduce or distribute without our prior written consent.

7. Privacy & Data

We handle your personal information in accordance with our Privacy & Cookie Policy. By using our Services, you consent to such processing.

8. Governing Law & Dispute Resolution

These T&Cs are governed by the laws of Alberta, Canada. Any dispute will first be referred to mediation in Calgary; if unresolved, the courts of Alberta have exclusive jurisdiction.

9. Changes to T&Cs

We may update these T&Cs at any time. We will post changes on the Website 14 days before they take effect. Continued use of our Services after updates constitutes acceptance.

10. Contact

For questions or notices under these T&Cs:
Email: info@autodetailproup.com
Mail:
Auto Detail Pro
789 5 Avenue S.E.
Calgary, AB T2G 0G3
Canada